Admissions
Please contact our admission team for a thorough and comprehensive screening if for you or your loved one is suffering from a substance addiction. Every person entering our care can do so with the assurance that their specific medical issues will be communicated to our entire staff and will be addressed in a professional and comprehensive manner.
FAQ
What is the admissions process?
The admissions process begins with an initial phone call to assess if our program is right for you. The admissions team will gather information regarding insurance or payment options and answer any questions you may have. If using insurance benefits, there can be a short wait time as the team determines benefits and then a Pre-Admission phone screening will be scheduled. This appointment is a thorough screening of medical history, mental health history and any prior treatment episodes to determine if our program is the best fit for you. From there a time will be set for arrival to intake into our program.
How quickly can I enter into your treatment program?
Our admissions team works quickly and will do their best to accommodate same day admissions whenever possible.
Should I bring my medication(s) to treatment?
Yes! Please bring all doctor-prescribed medications with you when you come to admit. Make sure medications are in their original prescription bottles, are a current prescription and have a legible label on the bottle.
What should I bring to treatment?
We want your recovery experience to be comfortable. The following checklist details what you should bring, and if you have additional questions, anyone on our admissions team can help answer them:
· Enough comfortable clothing to last up to 5 days (5 shirts, pants, underwear etc.)
· 3 sets of comfortable pajamas
· Alcohol-free (not in the first 3 ingredients) toiletries (mouthwash, toothpaste, lotions, deodorant, lip balm, make up, shampoo etc.) and feminine products.
· One pair of comfortable shoes and one pair of shower shoes/house shoes
· Bathrobe
· Journals, books, puzzle books, etc. (in small quantities)
Can I use nicotine products at your facility?
We encourage individuals to consider accessing our smoking cessation tools while at Crestone, however, you can bring nicotine to use while they are at our facility. You are allowed to smoke and/or vape in designated outdoor areas. If you choose to use nicotine, you will need to bring unopened nicotine products of your choice, still in the original store packaging. We ask that you bring enough cigarettes and/or vape to last the duration of your stay at Crestone.
Will I be able to use my insurance for treatment?
Crestone Detox is in-network with most major insurance companies. When you speak to a member of our Admissions team, they will be able to verify your benefits and tell you what, if any, out-of-pocket costs there will be.
What if I have a job?
We have team members on staff who can help you to determine if you are eligible for FMLA, and if so, can help you apply for those benefits.
What if I have a dog?
There are various organizations that may be able to foster or help with temporary placement of your dog while you seek help. Dog’s Matter is a local nonprofit that may be able to help:
Dog Fostering for Alcoholics & Addicts in Treatment | Dogs Matter (dogsmatter2.org)
Do you have staff on site 24/7?
We have a fully staffed facility, including licensed nursing staff, 24 hours a day. Our staff is highly qualified and extremely experienced, and this shows in their commitment to making sure you feel safe and comfortable throughout your entire stay.
