Admissions
Coming to Crestone
Our Admissions Process
We understand that embarking on the road to recovery requires strength and commitment. At Crestone Wellness, our goal is to make your admission process as smooth and compassionate as possible, to allow you to focus on what truly matters – your recovery.
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Initial Contact
It all begins with a phone call or email to our admissions team. We’re available 24/7, ready to answer your questions, and guide you through the next steps.
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Assessment
Our dedicated professionals will carry out a comprehensive evaluation of your condition to understand your specific needs and to create the most effective treatment plan for you.
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Insurance Verification
Our team will work directly with your insurance provider to understand your coverage and explain any costs that may be associated with your treatment.
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Treatment Plan Development
With the assessment results and insurance information, we will then design a personalized treatment plan for your road to recovery.
Our Rehab Facilities
What to Bring
We want you to feel at home when you are at Crestone Wellness. Here’s a list of suggested items to bring with you:
- Enough comfortable clothing to last up to 5 days (5 shirts, pants, underwear, etc.)
- 3 sets of comfortable pajamas
- Alcohol-free (not in the first 3 ingredients) toiletries (mouthwash, toothpaste, lotions, deodorant, lip balm, makeup, shampoo, etc.) and feminine products
- One pair of comfortable shoes and one pair of shower shoes/house shoes
- Bathrobe
- Journals, books, puzzle books, etc. (in small quantities). Please note that all items will be checked upon arrival for everyone’s safety.
Help & FAQ
Frequently Asked Questions about Crestone Wellness
Please contact our admission team for a thorough and comprehensive screening if for you or your loved one is suffering from a substance addiction. Every person entering our care can do so with the assurance that their specific medical issues will be communicated to our entire staff and will be addressed in a professional and comprehensive manner.
The admissions process begins with an initial phone call to assess if our program is right for you. The admissions team will gather information regarding insurance or payment options and answer any questions you may have. If using insurance benefits, there can be a short wait time as the team determines benefits and then a Pre-Admission phone screening will be scheduled. This appointment is a thorough screening of medical history, mental health history and any prior treatment episodes to determine if our program is the best fit for you. From there a time will be set for arrival to intake into our program.
Our admissions team works quickly and will do their best to accommodate same day admissions whenever possible.
Yes! Please bring all doctor-prescribed medications with you when you come to admit. Make sure medications are in their original prescription bottles, are a current prescription and have a legible label on the bottle.
We want your recovery experience to be comfortable. The following checklist details what you should bring, and if you have additional questions, anyone on our admissions team can help answer them:
· Enough comfortable clothing to last up to 5 days (5 shirts, pants, underwear etc.)
· 3 sets of comfortable pajamas
· Alcohol-free (not in the first 3 ingredients) toiletries (mouthwash, toothpaste, lotions, deodorant, lip balm, make up, shampoo etc.) and feminine products.
· One pair of comfortable shoes and one pair of shower shoes/house shoes
· Bathrobe
· Journals, books, puzzle books, etc. (in small quantities)
We encourage individuals to consider accessing our smoking cessation tools while at Crestone, however, you can bring nicotine to use while they are at our facility. You are allowed to smoke and/or vape in designated outdoor areas. If you choose to use nicotine, you will need to bring unopened nicotine products of your choice, still in the original store packaging. We ask that you bring enough cigarettes and/or vape to last the duration of your stay at Crestone.
Crestone Wellness is in-network with most major insurance companies. When you speak to a member of our Admissions team, they will be able to verify your benefits and tell you what, if any, out-of-pocket costs there will be.
We have team members on staff who can help you to determine if you are eligible for FMLA, and if so, can help you apply for those benefits.
There are various organizations that may be able to foster or help with temporary placement of your dog while you seek help.
Our Commitment to Your Recovery
Throughout your journey, you’ll be surrounded by a supportive community of peers and professionals who understand what you’re going through and who will be there to lend support every step of the way.
You’re not alone on your road to recovery. We’re here for you, and we honor your strength and determination in taking this brave step. Contact us today to start your journey to recovery.
